CUSTOMER TERMS & CONDITIONS
Effective Date: 01/11/2019
Welcome to envyTV! It is with Great pleasure to provide the services described below for
PLEASE TAKE A MOMENT TO CAREFULLY READ THROUGH THESE TERMS AND CONDITIONS DESCRIBED BELOW BEFORE SETTING UP YOUR ACCOUNT AND COMPLETION OF YOUR ORDER. IF YOU DO NOT ACCEPT THESE TERMS ON THIS WEBSITE, PLEASE LEAVE BY CLOSING YOUR INTERNET BROWSER WINDOW NOW. ONCE YOUR ORDER IS FINALIZED THE PAYMENT IS SUBMITTED TO YOUR BANK AND NO FURTHER CHANGES CAN BE MADE.
1.DESCRIPTION OF SERVICE AND ACCEPTANCE OF TERMS
envyTV, LLC (“Envy,” “we”, or “us”) provides Streaming Entertainment Channels which gives users offerings of live and on-demand programming giving the opportunity to watch their Favorite, Live Shows, Sports Events, Pay Per View and Movies.
Please note that the website addresses (i.e., URLs) that have been included within these Terms may not function as hyperlinks here on all the Access Points. To view these Terms as clickable hyperlinks, please visit the envyTV.com website on your computer.
2. CHANGES TO THESE TERMS
At times we may need to make changes to the Terms for many reasons. For example, changes in laws or updates in how the Services work. It is best to view these Terms regularly, which are posted on the envyTV.com website at envyTV.com/terms. If you are a registered user, we may update you using the email of record regarding updates of changes and or enhancements.
3. USE OF THE SERVICES
The Services are not intended to be used by children without parental or guardian approval and in involvement. If under the age of 18, you are not permitted to register an account with envyTV or provide any personal information to envyTV.
3a. Your License with envyTV has granted you a non-exclusive limited license to use the Services, which includes accessing and viewing the Content on a streaming only basis for non-commercial and personal purposes as set forth in these Terms. The periods will very in which you can view each piece of Content based on the rights availability of this Content and the Terms of your subscription.
3b. envyTV offers Users to have three devices under one user account. Only the account holder, and those with permission from the account holder may access these devices on the user account.
3c. Usage Rules and Limitations You may only access and view the personally and for a noncommercial purpose in compliance with these Terms. You may not either directly or through the use of any web-based service, device, internet site, software or any other means remove, avoid, alter, bypass, circumvent any copyright, interfere with, trademark, or other proprietary notices marked on the content or any device, digital rights management mechanism, or any other content protection or access control measure associated with the Content including but not limited to geo-filtering mechanisms. You may not either directly or through the use of any internet site, device, web-based service, software, or other means copy, distribute, duplicate, reproduce, archive, stream capture, download, record, display, broadcast, sell, perform, upload, publish, translate, modify, or transmit or retransmit the Content unless expressly permitted by the terms of your subscription or otherwise by envyTV in writing. You may not incorporate the Content into or retransmit or stream the Content via, any software or hardware applications or make it available in the form of in-line links or frames unless expressly permitted by envyTV in writing. You may not recreate, create, advertise or distribute an index of any significant portion of the Content unless it has be authorized by envyTV. You may not in anyway build a business utilizing the Content, whether for profit or not. Content covered by these restrictions includes with no limitations, layout, text, logos, interface, graphics, photographs, video and audio, stills and materials and you are strictly prohibited from creating derivative works and or materials that are derived from and based on in any way the Content, including mash-ups, wallpaper, similar videos, greeting cards, desktop themes, montages and merchandise, unless expressly permitted by envyTV in writing. This applies to even if you intend to give away the derivative materials free of charge.
3d. Subjectivity of Content Content tends to elicit at times varying reactions among different people. You may perhaps come across Content you may find objectionable, offensive, explicit, indecent. Content genres, types, categories, and descriptions have been provided as suggestions to help with navigation, and envyTV does not guarantee that you will agree with them. You however acknowledge these risks.
3e. Quality of Content envyTV uses various technologies to provide you with the highest viewing experience. With that said, quality of Content, including resolution, maybe sometimes affected by your location, the speed and bandwidth of your internet service, format of the Content, and devices used, among other factors. 4K Ultra HD and HD availability for certain Content depends on your device capabilities and internet service. To begin playing Content the time it takes you to begin playing will vary based on some factors, including internet bandwidth, the number of devices simultaneously connecting to the same network, location, the Content you have selected, and the configuration of the device you are using. As a result of this envyTV is unable to make any warranties about the Content in these respects.
3f. Compatible Devices In order to access the Services, you will need to use a device that meets the system and compatibility requirements which we have established as streaming media player, computer and or mobile device. Please note that Compatible Devices may vary by Service. For example, certain devices may not be capable of streaming Content from Live TV Service but can be capable of streaming other Content. Please visit envyTV.com website for a current list Compatible Device.
3g. Data Usage and Internet Service You must have a high-speed broadband, wireless or similar internet connection from your internet service provider that meets certain technical specifications. It can be noted that 4K Ultra HD and HD Content, multiple simultaneous streams may require higher internet bandwidth. We are not responsible for any costs associated with your internet service used to access the Services additionally your use of the Services may count toward your data usage, depending on the terms of your agreement with your internet service provider.
3h. Software Downloads To access certain Content and participate in certain Services you may be notified that is necessary to download software or other materials or agree to additional terms and conditions. Unless otherwise provided by these additional terms and conditions, they are hereby incorporated into these Terms.
4. Billing By providing a credit card or other payment method accepted by envyTV, “Payment Method” for your subscription, you are expressly agreeing that we are authorized to charge you a periodic subscription fee on a recurring basis corresponding to the term of your subscription, any other fees for additional Services you may purchase, and any applicable taxes in connection with your use of your subscription to the Payment Method. If there is a change in your credit card validity or expiration date or if you want to use a different Payment Method you may email support@envyTV.com requesting to update your information. If your Payment Method expires and you do not email requesting to update your information you authorize us to continue billing, and you will remain responsible for any uncollected amounts. As used in these Terms, “billing” shall indicate either a charge or debit, as applicable, against your Payment Method. The subscription fee will be billed at the beginning of your subscription or expiration of your free trail period, if any, whichever is earlier, and on each periodic renewal date thereafter unless and until you cancel your subscription or the account or Service is otherwise suspended or discontinued pursuant to these Terms. We automatically bill your Payment Method on the calendar day corresponding to commencement of your subscription. For subscribers whose subscription starts with a free trail, billing will commence upon the expiration of the free trial. The interval of time between each recurring payment due date shall correspond to the term of your subscription and be referred to herein as a “Billing Period.” In the event your subscription began on a day not contained in a given month, we bill your Payment Method on the last day of such month. For example, if you have a monthly subscription and became a paying subscriber on January 31, your Payment Method would next be billed on February 28. You acknowledge that the timing of when you are billed and the amount billed each Billing Period may vary, including for example due to free trails, changes in your subscription, changes in your Payment Method, and changes in applicable taxes, and you authorize us to charge your Payment Method for the corresponding amounts. envyTV reserves the right to change the terms of your subscription, including price, from time to time, effective as of the beginning of your next Billing Period following the date of the change. If envyTV changes the subscription fee or other charges for your subscription, we will give you advance notice of these changes.
However, we will not be able to notify you of changes in any applicable taxes.
4a. Cancellation and Ongoing Subscription Your subscription will continue in effect on a recurring basis corresponding to the term of your subscription unless and until you cancel your subscription or the account or Service is otherwise suspended or discontinued pursuant to these Terms. You must cancel your subscription Three days before your next renewal date in order to avoid the next billing. We will bill the periodic subscription fee plus any applicable taxes to the Payment Method you provide to us during registration (or to a different Payment Method if you change your account information). If you cancel your subscription, cancellation will be effective at the end of the current Billing Period, this means that you will have continued access to your subscription for the remainder of that period, but you will not receive a refund. You can cancel your subscription by
emailing support@envyTV.com .
4b. Unpaid Amounts It is important that each subscriber honor the payment obligations to which the subscriber agreed. Accordingly, we reserve the right to retry billing your Payment Method after failed attempts ( e.g., if your Payment Method is rejected). We also reserve the right to pursue any amount you fail to pay in connection with your subscription. You will remain liable for all such amounts and all costs incurred in connection with the collection of these amounts, including, without limitation, bank overdraft fees, collection agency fees, reasonable attorneys’ fees, and arbitration or court costs.
4c. Refund We always offer the highest level of quality however, if for some reason you are not entirely satisfied with your subscription purchase you have 3 days in which to cancel your subscription for a full refund. Refunds may be settled using the same payment method used to pay for the original subscription purchase. Email support@envyTV.com to request a refund.
5. Registration and Accounts
6. Collection and use of Personal Information
7. Disclaimer of Warranties, Limitation of Liability and Indemnity
8. Arbitration of Claims
PLEASE READ THIS CAREFULLY. WE WANT YOU TO KNOW HOW IT AFFECTS YOUR
If you’re not sure what all of this means, of course please feel free to ask an attorney.
Specifying what happens if an issue arises with one of our users is never a fun topic. But we pride ourselves on transparency and we thank you in advance for understanding why it’s important that you and envyTV agree on the process described in this Section.
Thank you for taking the time to read these Terms. By understanding and agreeing to follow these Terms, the experience will be better for all users. It is our goal to provide you with the Highest quality in a user experience, so if you have any questions or comments about these Terms, please contact us at: support@envyTV.com Happy Viewing!